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Tech

Swiggy Joins Hands with ICICI Bank to Launch Its Own Digital Payment Platform

File photo of Swiggy's logo.

File photo of Swiggy’s logo.

Users choosing ‘Swiggy Money’ can avail instant refunds and use the money for easy checkouts and hassle-free payment processing on future food orders, Swiggy said,

  • IANS
  • Last Updated: June 30, 2020, 1:39 PM IST

Food delivery platform Swiggy on Tuesday launched its own digital wallet to enable single-click checkout experience on its platform. Called ‘Swiggy Money,’ the full-fledged digital wallet in partnership with ICICI Bank will enable customers to store money and be used for all food orders.

Users choosing ‘Swiggy Money’ can avail instant refunds and use the money for easy checkouts and hassle-free payment processing on future food orders, the company said in a statement. “Along with a host of existing payment options offered to consumers, Swiggy Money will ensure seamless and swift transactions on food orders by minimising hassles such as lengthy payment procedures or payment failures resulting in improved customer experience,” said Anand Agrawal, VP Products, Swiggy.

If the Swiggy customer is an existing ICICI Bank customer, he or she can instantly start using the wallet. Non-ICICI Bank customers can also start using this immediately by providing details of a government ID to ICICI Bank. ‘Swiggy Money’ users will further be able to top-up their wallet using various banking instruments and enjoy single click purchase without multiple authentications. In cases where the order value exceeds the wallet balance, the users will be provided with a ‘split-pay’ option which will enable making payment through a combination of money from their wallet and another payment source/instruments to complete the transaction.

“This is our third offering, jointly with Swiggy. A year ago, we had customised an industry-first UPI led payment solution for Swiggy’s delivery partners to transfer funds. We had also introduced UPI-led instant one-click payment for millions of Swiggy’s customers,” informed Bijith Bhaskar, Head- Digital Channels & Partnership, ICICI Bank. Swiggy is currently present in over 500 cities in the country.


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Categories
Tech

Microsoft Joins Growing Facebook, Instagram Ad Boycott Over Concerns of Inappropriate Content

Image for Representation
(Photo: Associated Press)

Image for Representation
(Photo: Associated Press)

Microsoft, however, has not announced its participation in the broader advertisement boycott campaign joined by over 100 brands.

  • IANS
  • Last Updated: June 30, 2020, 10:44 AM IST

Microsoft which spent more than $115 million on Facebook ads last year is reportedly pausing advertising on both Facebook and Instagram. According to a report in Axios on Tuesday, the Windows maker is concerned about ads running alongside “inappropriate content” such as hate speech and pornography.

The software giant, however, has not announced its participation in the broader ad boycott campaign joined by over 100 brands. Microsoft had suspended its advertising on Facebook and Instagram in the US in May. “Microsoft is concerned about where its ads are shown, not Facebook’s policies. But the move still means yet another big advertiser is not spending on Facebook right now,” said the report citing internal Microsoft posts. Microsoft was yet to make the move official.

“Based on concerns we had back in May we suspended all media spending on Facebook/Instagram in the US and we’ve subsequently suspended all spending on Facebook/Instagram worldwide,” Microsoft CMO Chris Capossela reportedly said in an internal post on enterprise social network Yammer. “The timeline on resuming our media spending is dependent on the positive actions they take, but I expect our pause will continue through August,” Capossela added. Microsoft earlier paused spending on Google’s YouTube over similar concerns.


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Categories
Tech

India Joins Global Partnership on Artificial Intelligence as Founding Member

India has joined the Global Partnership on Artificial Intelligence (GPAI) as a founding member, in a bid to promote joint governmental initiatives around the development of artificial intelligence (AI), and its implementation in everyday affairs. The GPAI initiative includes Australia, Canada, the European Union, France, Germany, Italy, Japan, Mexico, New Zealand, Singapore, South Korea, United Kingdom and United States of America, alongside India. The body will be supported by a Secretariat hosted at the Organisation for Economic Cooperation and Development in Paris, France, and have two ‘Centres of Expertise’ – one in Montreal, Canada, and the other in Paris.

According to a media release, India’s involvement with the GPAI will work to “guide the responsible development and use of AI, grounded in human rights, inclusion, diversity, innovation, and economic growth.” GPAI will also focus on promoting the practical use of AI and not just research in theory, with the eventual goal of nurturing AI applications in various fields. The body will facilitate the coming together of industry stakeholders, government bodies, civil groups and academic professionals, in order to create new applications of AI that can be implemented in real life.

India has been striving for inclusion of more AI curriculum right from the school level. It is also investing in training teachers to get a better understanding of artificial intelligence, and government bodies are further using AI in business environments, such as Prime Minister Narendra Modi’s ‘Champions’ initiative for small and medium businesses. The government has also announced initiatives such as National AI Strategy and National AI Portal, for further implementation of AI in everyday situations.

GPAI’s primary focus will be on responsible development of AI, while keeping human rights at the centre of all applications. One of the use cases to be researched on by the global alliance is the use of AI in gauging, tackling and responding to the ongoing Covid-19 crisis, and possibly play a bigger role in shaping up key strategies in a post-Covid world.


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